ECTS credits ECTS credits: 3
ECTS Hours Rules/Memories Student's work ECTS: 51 Hours of tutorials: 3 Expository Class: 9 Interactive Classroom: 12 Total: 75
Use languages Spanish, Galician
Type: Ordinary subject Master’s Degree RD 1393/2007 - 822/2021
Departments: Organisation of Companies and Commercialisation
Areas: Business Organisation
Center Faculty of Economics and Business Studies
Call: First Semester
Teaching: With teaching
Enrolment: Enrollable | 1st year (Yes)
To define, from a strategic perspective, human resource management in tourism companies.
To explain the impact of decisions in the personnel context on individual participants and society.
To develop capacities to formulate and implement strategies regarding people to help tourism companies obtain a sustained competitive advantage.
The contents developed in the course are in accordance with the descriptor of the subject in the curriculum of the Master in Urban Tourism and Tourism Business Management.
1. Human resource challenges in tourism companies
2. Approaches to managing people.
3. Strategic human resource management in tourism companies
4. Analytical model for strategic management of human resources in tourism companies
5. Recruitment, selection and socialization in tourism companies
6. People’s training and career development in tourism companies
7. Rewards in tourism companies.
Basic bibliography
Gómez-Mejía, Luis; Balkin, David; Cardy, Robert (2016). Gestión de recursos humanos. Octava edición. Pearson-Prentice Hall, Madrid.
Pardo, Manuela; Luna, Roberto (2006). Recursos humanos para turismo. Pearson Prentice Hall. Madrid.
Bibliografía complementaria
Dolan, Simon L., Valle, Ramón y López, Álvaro (2014). La gestión de personas y del talento. Editorial McGrawHill, Madrid.
Martín, Inmaculada; Gaspar, Ana Isabel (2010). Administración de los recursos humanos en las empresas turísticas. Pirámide.
Each chapter has specific bibliography that will be provided by the professor.
CG2 To be able to apply acquired knowledge to the tourism sector activity
CG4 To make decisions under non-complete information circumstances
CG5 To communicate information, ideas and problems to specific and non-specific audiences
CT1 Applying ethical issues to decision making process
CT4 Working in diverse teams
CE1 To show strategic vision for solving business problems
CE2 To use management tools to the tourism industry
CE3 Ability to manage tourism organizations
The theoretical sessions and interactive will be used to introduce the contents of the topics included in the program, emphasizing the especially relevant aspects and the relations between the different contents. The material used for each topic will be available to students in a date prior to the corresponding session.
The computer and the cannon-projector will be main supports of the subject, projecting transparencies and different material that serves of guide to the explanations realised. Also it will employed the blackboard, articles printed matter or any one another necessary information to expand knowledge and clear doubts.
In the interactive sessions, students will have to apply the theoretical concepts, work individually and / or in a team and develop the competences suitable to the course. To do so, cases will be discussed, questions raised by teachers will be debated, presentations will be made of previously developed team work and there will be role-playing sessions.
Professors will monitor the assistance of the students and their participation in the theoretical and interactive sessions.
Students’ personal work will include, in addition to the time spent studying, searching, reading and synthesizing bibliography referenced by teachers. It will also cover the development of a team Project that will have to be presented in an interactive session.
Through teamwork and presentation in the classroom, students are expected to develop the competence to work in teams of diverse composition, as well as oral communication. The professor will guide the independent work of students in the hours devoted to tutorials.
Tutorials will be face-to-face tutorials as preferred option. They could be on-line tutorials, if it is needed.
On-line tutorials could combine synchronic (individual or group tutorials through MS Teams) or asynchronic tutorials (Virtual Campus).
Assessment system
The evaluation will take into account all the activities developed by the students (active participation in the analysis of cases, debate and comment of readings, articles or news of press, realization and exhibition of works, examination of contents, etc.).
In case of fraudulent realization of exercises or proofs, regulations of evaluation of the academic performance of the students and of review of qualifications of the USC will be applied.
To pass the subject there are two opportunities. The students that do not pass the subject at the first opportunity will have right to a second, that will be the one who appear in his academic file in the supposed that the qualification reached was upper. The system of evaluation of these two opportunities is the following.
-First opportunity:
The evaluation of the theoretical knowledge will be by means an exam, that supposes 50% of the qualification. The continuous evaluation supposes the remaining 50% of the qualification (classroom activities 35%, writing and presenting a work, 15%).
To add to the exam score the score relative to the continuous evaluation activities, students must obtain at least 2 out of 5 on the exam. The aggregate grade will have to be equal to or greater than 5 out of 10 to pass the course.
Students must attend to at least 80% of the sessions to be able to pass the course.
The score on the activities (not the theory exam) will be saved for July of that year, but in no event for the following years.
-Students exempted to attend lessons :
Following the Instruction Nº 1/2017 of Secretaría Xeral, students who are exempt from attendance in certain situations will be evaluated with a specific final exam (100%). Exemption from attendance must be authorized in advance by the university.
-Second extraordinary opportunity:
The same system of evaluation that at the earliest opportunity will be applied.
In accordance with the Rule of valid Permanence in the USC for the studies of Degree and Máster (art. 5.2), the mere assistance and/or participation in any one of the subject activities the evaluation will suppose that the final note of the student is different from NO PRESENTED.
This is a 3 credit course and each credit equates to 25 hours.
The total work is distributed in the following way:
- Contact hours (expositive, interactive, tutoring and assessment): 27
- Students’ work: 48
Attendance, participation in all activities proposed, both inside and outside the classroom, and the use of tutorials is recommended. To access the virtual campus for information on the different issues that arise during the course and to get the material that will be presented in the theoretical sessions facilitates the students’ participation and ability to acquire knowledge. To consult the recommended bibliography and to read the newspaper looking for news related to the subject is also recommended.
Finally, the use of tutorials should solve any problem that may arise during the teaching- learning process.
In case you have not passed the course, students are advised to review the exam and the work done to understand the mistakes made.
Adolfo Carballo Penela
Coordinador/a- Department
- Organisation of Companies and Commercialisation
- Area
- Business Organisation
- Phone
- 881811590
- adolfo.carballo [at] usc.es
- Category
- Professor: University Professor
| Wednesday | |||
|---|---|---|---|
| 17:30-18:30 | Grupo /CLE_01 | Spanish | Classroom 18 |
| 18:30-19:30 | Grupo /CLIS_01 | Spanish | Classroom 18 |
| 12.18.2024 17:00-19:00 | Grupo /CLIS_01 | Classroom 18 |
| 12.18.2024 17:00-19:00 | Grupo /CLE_01 | Classroom 18 |
| 06.17.2025 17:00-19:00 | Grupo /CLE_01 | Classroom 18 |
| 06.17.2025 17:00-19:00 | Grupo /CLIS_01 | Classroom 18 |